In this episode, the Broads interview their friend Lauren Pearl from Pearl Concierge Services. Six years ago, Lauren started her own business as a personal concierge. No, she doesn’t work in a hotel.
What exactly is a concierge?
Back in the day, a concierge would light the candles in the castle. They were people who helped others.
Lauren works with a variety of clients performing needed tasks and attends to their needs.
Some of the tasks she performs for her clients are:
- Booking flights and hotels
- Helping to pack for a vacation.
- Taking care of a home for those on vacation and making sure the house is ready when they return.
- Staging homes to sell.
- De-cluttering and organizing.
- Packing and unpacking for a move.
- Rearranging furniture.
- Acting as a personal assistant.
- Helping relatives go through items that belonged to deceased loved ones and helping them sort out or release things they don’t need.
- Organizing estate sales.
- Donating items.
- Putting together personal safety kits for disaster preparedness.
Lauren says, “Even a small amount of clutter can affect people’s lives. It isolates them and makes them embarrassed to invite people over.”
As a young child, Lauren loved moving furniture around. She was also always the Mommy and liked to take care of children. She went on to have 4 children of her own who are now in their 20’s, and has 3 grandchildren. Raising children gave her great practice in juggling. Lauren started off doing tasks for people for fun of it and then decided to make a business out of it.
Before she had children, Lauren worked as a talent manager for actors and musicians. She dealt with people in stressed situations and helped to manage their careers by arranging bookings, putting together press kits, itineraries, organizing photo shoots, etc.
Lauren quit her job as a manager after her 2nd child was born because the hours were insane. She has also worked as a recruiter for companies. In addition to her concierge business, she also had a calligraphy and organizing business.
Lauren says that she loves to check things off people’s list of things to do and help them with time management to keep their lives in balance.
Many people need assistance in actually making a list of things to do.
Lauren’s favorite part of being a concierge is that she loves her clients and feels very gratified helping them.
Tips if you are considering becoming a concierge yourself
Lauren says, “See if that’s the type of business you would naturally be drawn to and, if it is, do it.”
When coming up with an idea for a business, make sure to do something you love, because new businesses require time to grow and you may find yourself working many hours at first to get it off the ground. If you don’t love what you are doing, it will be very difficult.
A concierge needs to be a person who enjoys helping others. Sometimes it requires a thick skin to deal with demanding personalities. Clients also need to be able to trust you because you will know the most intimate things about their lives.
Starting a new business requires patience, courage, fortitude, and time to develop.
Who needs a concierge
- People who are busy with children or older parents.
- People who are experiencing life changing events such as death, divorce, downsizing, etc.
- People with things to do that are nagging them but they haven’t found the time to do it.
- People who have their own business because successful people learn to delegate. Don’t try to do everything yourself.
Lauren works with clients of all ages and situations.
To contact Lauren Pearl for her Concierge Services
Call her at: 310-999-5139
Or visit her website at: www.pearlconciergeservices.com
Concierge your life!
If you had a concierge, what tasks would you need he or she to do? Be honest. Leave a comment below and let us know.
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